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Terms and conditions



By accessing, browsing and/or using the pages in Bildiagnose.dk website, you agree to these Terms and Conditions.
Bildiagnose.dk supply goods and services only subject to these terms and any person (here-in-after called 'The Buyer') supplied by Bildiagnose.dk (here-in-after called 'The Seller') accept these terms will govern all contractual relations between them. No employee or other person except for a Director of Bildiagnose.dk website can alter these Terms & Conditions. It is therefore important that the Buyer keeps himself/herself informed of any changes.




There can never be deducted an amount greater than what the Buyer has approved in the acquisition. Bildiagnose.dk is responsible for credit card transactions made through this website.

The credit/debit card information, which is provided by the Buyer when completing the transaction in Bildiagnose.dk is sent directly to Elavon (The Banks Payment Service) in an encrypted format (SSL) which only the Buyer and Elavon can see. There will therefore not be anyone else who can see or save any information about the Buyer.


All payments are secured by the latest security standard - 3D Secure.

Your card will not be charged until your order has left our warehouse.

In special cases, when the goods are not purchased directly via Bildiagnose.dk e-shop platform, customers can pay by Bank Transfer. An e-mail with our bank account information will be sent together with the order confirmation. All payments with Bildiagnose.dk are upfront and the products will not be shipped until the money has arrived at our bank account. Any dispute/query relating to the quality of goods or service provided must be stated in writing within two weeks of receiving the goods.

When sending goods back, the amount will be credited back to the Buyer's bank account.




A presentation of the goods along with the prices is not a binding offer, but just an invitation to do a purchase.
A binding commitment between the Buyer and Bildiagnose.dk is made when Bildiagnose.dk is sending a confirmation of the order, which has been accepted by the Buyer.


You must be at least 18 years old to purchase items on our website and possess a valid credit card that we accept. If you are under 18 years old, you must have a legal basis to enter into an agreement with us. 


Order cancellation


Order cancellation can be requested before the order is not shipped. If canceled later, the buyer has to indemnify the seller for the losses associated with the cancellation of an order. 




Prices shall be as ruling at the date of ordering. After the order is placed the required price can only be altered if agreed by both parties (the Seller and the Buyer). Prices listed in Bildiagnose.dk are subject to change without notice.
All prices are including 25% VAT.




Delivery times:

Unless otherwise stated, the goods are expected to be delivered between 3-5 working days or within 1 working day (express UPS service) in Denmark


We ship worldwide, but we do not deliver to the following countries: Burma, Ivory Coast, Iraq, Iran, the Congo, Cuba, Liberia, North Korea, Zimbabwe, Sudan, Syria, Belarus. 




Bildiagnose.dk provides 14 days return possibility of the purchased goods on Bildiagnose.dk. If the Buyer informs Bildiagnose.dk that Buyer regrets the purchase within 14 days after delivery, the Seller will pay back the cost of the goods to the Buyer.


Personal information


You have to register the following personal information when making an order via our e-shop: name, address, phone number and email-address. By creating your profile on this website, or by filling out forms on this website where the email is requested, you accept to receive emails from Bildiagnose.dk.


We do not save or transmit the personal information encrypted. Nor do we sell any personal information given on Bildiagnose.dk to third parties or register any sensitive personal information.


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